Privacy Policy for SOS UNLMTD
Last updated: 27/09/2024
At SOS UNLMTD (sosunlmtd.nz), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with New Zealand’s Privacy Act 2020, the GDPR, and other applicable laws.
By visiting our website or interacting with us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you:
Personal Information:
Name
Email address
IP address
Any other personal information you provide when you contact us or subscribe to our newsletter
Non-Personal Information:
Browser type and version
Operating system
Referring site details (e.g., where you found our website)
Pages visited and duration on our site (collected through cookies and analytics)
2. How We Collect Information
We collect information through:
Direct interaction: When you fill out forms, subscribe to our newsletter, leave comments, or contact us.
Cookies: Small files stored on your browser that help us track your browsing behavior and preferences. For more details, see Section 6 on Cookies.
Third-Party Services: We use third-party services like Google Analytics to collect information about website visitors for statistical purposes.
3. How We Use Your Information
We may use your personal data for the following purposes:
To respond to your inquiries and provide customer support.
To send newsletters, blog updates, or promotional emails (if you have subscribed).
To monitor and improve our website and content.
To ensure compliance with legal obligations.
We will never sell, rent, or share your personal data with third parties for marketing purposes without your consent.
4. Legal Basis for Processing Personal Data (GDPR)
If you are in the European Economic Area (EEA), we process your personal data under the following legal grounds:
Consent: You have given your consent for us to process your data for specific purposes.
Legitimate Interest: Processing is necessary for our legitimate interests (such as improving the user experience of the website) provided it does not outweigh your rights.
Contractual Obligation: We may process your data to fulfill obligations related to any contracts you enter with us.
5. Sharing Your Data
We may share your personal data with third parties only under the following circumstances:
Service Providers: We may share information with third-party service providers (e.g., hosting providers, email service providers like Mailchimp) to help us operate our website and provide services. These providers are required to comply with data protection regulations and use the data only for the services they provide.
Legal Compliance: We may disclose personal data if required to do so by law or in response to valid requests from government authorities.
6. Cookies and Tracking Technologies
We use cookies to:
Personalize your experience on our website.
Track user behavior and website analytics (e.g., through Google Analytics).
Remember user preferences and settings for future visits.
You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
For more information about cookies and how we use them, visit our Cookie Policy page.
7. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once data is no longer required, it will be securely deleted or anonymized.
8. Your Rights
Under the New Zealand Privacy Act and international laws such as the GDPR, you have the following rights:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct or update any inaccurate or incomplete personal data.
Erasure: You can request the deletion of your personal data in certain circumstances.
Objection: You can object to the processing of your personal data for direct marketing or other purposes.
Data Portability (GDPR): You can request that your data be transferred to another service provider in a machine-readable format.
To exercise these rights, please contact us at [Insert Contact Email].
9. Children’s Privacy
Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you are a parent or guardian and believe we may have inadvertently collected personal data from your child, please contact us immediately, and we will take appropriate action to remove such information.
10. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include:
Secure servers and encryption protocols.
Regular security assessments and updates to our systems.
While we strive to protect your personal data, no method of transmission over the internet or method of storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
11. International Transfers
If you are located outside of New Zealand, please note that your data may be transferred to, stored, or processed in New Zealand or other countries where our third-party service providers operate. By using our website, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.
12. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies before providing any personal information.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at:
Email: hello@sosunlmtd.nz